Terms of service
Overview
This website is operated by Scrunchy Lunch. Throughout the site, the terms “we”, “us” and “our” refer to Scrunchy Lunch.
By visiting our website and/or purchasing from us, you agree to these Terms of Service, together with any other policies referenced on our website, including our Privacy Policy, Shipping Policy and Refund Policy.
These Terms apply to all users of our website.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state or territory, or that you have given permission for any minor dependants to use this website under your supervision.
You must not use our products or website for any unlawful or unauthorised purpose.
2. Products
We make every effort to display our products, colours, materials and finishes as accurately as possible. However, colours may appear differently depending on your screen or device, and minor variations may occur between products.
We reserve the right to modify or discontinue products, limit quantities or update product descriptions and pricing at any time.
All products are subject to availability.
3. Pricing and Payment
All prices displayed on our Australian website are in Australian dollars (AUD).
Prices may change without notice. The price applicable to your order is the price displayed at the time your order is placed, subject to correction of genuine errors.
Payment must be made using one of the payment methods available at checkout.
4. Orders
Once you place an order, you will receive an order confirmation.
We reserve the right to refuse or cancel an order where reasonably necessary, including where a product is unavailable, there has been an error in pricing or product information, or we reasonably suspect fraudulent activity.
If we cancel an order after payment has been received, we will refund the amount paid for the cancelled item or order.
You are responsible for providing accurate contact, billing and delivery information when placing your order.
5. Shipping
Orders are shipped in accordance with our Shipping Policy.
Delivery timeframes provided by us are estimates only and may be affected by circumstances outside our reasonable control.
6. Returns, Refunds and Consumer Guarantees
Returns and change-of-mind requests are handled in accordance with our Refund Policy.
Nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law that cannot lawfully be excluded, restricted or modified.
Our goods come with consumer guarantees under the Australian Consumer Law, including that they are of acceptable quality, fit for purpose and match their description.
7. Product Use and Care
Products should be used and cared for in accordance with the instructions and warnings supplied with the product or provided on our website.
Our ceramic products are made from ceramic and can break if dropped, thrown or subjected to sufficient force. Children should be appropriately supervised when using our products.
Nothing in this section limits your rights under the Australian Consumer Law.
8. Promotions and Discount Codes
From time to time, we may offer promotions, discounts or promotional codes.
Unless otherwise stated, promotional offers cannot be combined and must be used within any specified promotional period.
We reserve the right to withdraw or amend a promotion where reasonably necessary, including where an error has occurred.
9. Website Information
We make reasonable efforts to ensure information on our website is accurate and current. However, occasional errors, inaccuracies or omissions may occur.
We reserve the right to correct errors or update information, including product descriptions, pricing and availability.
10. Intellectual Property
Unless otherwise stated, the content of this website, including our branding, logos, photographs, graphics, copy and other material, is owned by or licensed to Scrunchy Lunch and is protected by applicable intellectual property laws.
You may not reproduce, distribute or commercially use our content without our prior written permission.
11. Third-Party Services and Links
Our website may contain links to or use services provided by third parties, including payment providers and other technology providers.
Your use of third-party services may also be subject to the relevant provider’s terms and privacy policies.
12. Personal Information
Your submission and use of personal information through our website is governed by our Privacy Policy.
13. Prohibited Uses
You must not use our website:
- for unlawful purposes;
- to infringe intellectual property or other rights;
- to transmit malicious code;
- to interfere with the security or operation of the website; or
- to engage in fraudulent, abusive or misleading conduct.
14. Liability
To the maximum extent permitted by law, Scrunchy Lunch will not be liable for loss or damage that was not reasonably foreseeable or that results from misuse of our products or failure to follow applicable product instructions and warnings.
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy available under the Australian Consumer Law or any other law that cannot lawfully be excluded.
15. Changes to These Terms
We may update these Terms from time to time. The current version will be published on this page and will apply from the date it is published.
16. Governing Law
These Terms are governed by the laws applicable in the Australian Capital Territory, Australia, and the laws of the Commonwealth of Australia.
17. Contact Us
If you have any questions about these Terms, please contact us at:
Scrunchy Lunch
ABN: 17256600892
Email: hello@scrunchylunch.com.au